10 lessons learned from an office remodel

Surveys, observations, benchmarking and research informed our design, but testing proved… more GETTY IMAGES (YURI_ARCURS)

Surveys, observations, benchmarking and research informed our design, but testing proved… more

GETTY IMAGES (YURI_ARCURS)

by Jennifer Stukenberg for Memphis Business Journal

When a company outgrows its workspace, people usually jump to the most logical answer: Add more space.

When the firm where I work outgrew its space, we challenged the logic. Rather than adding more space, we asked: Could we add more people and increase employee collaboration, engagement and innovation all while maintaining current square footage?

Our answer turned into a living lab of different workstations, focus rooms and a work café housing a combination of dedicated workspaces as well as flexible work areas for ‘Flexers,’ staff that do not have assigned workspace. Here’s what we discovered.